About us

About the program

The Home Energy Navigator Program in a free program created by local governments in BC to engage and support homeowners throughout their retrofit journey. Participants are connected with an Energy Concierge, who will be available throughout their retrofit project to answer questions, provide support, and give local, expert advice and guidance to navigate the complex world of home energy retrofits.

The programs goal is to reduce carbon pollution from homes and buildings, which make up approximately 40% of the carbon pollution in the capital region of British Columbia and nearly 60% in Vancouver – mostly a result of the use of oil, natural gas and propane for space and water heating and the low level of efficiency of homes in the region. But regardless if you are motivated to decarbonize, increase comfort, reduce noise, reduce utility bill, or just generally make your home better, the Home Energy Navigator program can help with advice and support you need.

Our Partners

This program is funded by the Capital Regional District, with support from District of Central Saanich, City of Colwood, Township of Esquimalt, District of Highlands, City of Langford, District of Metchosin, District of North Saanich, Town of Oak Bay, District of Saanich, Town of Sidney, District of Sooke, City of Victoria, Town of View Royal, and the Salt Spring Island, Southern Gulf Island, and Juan de Fuca Electoral Areas.

City Green Solutions is an enterprising non-profit with a mission to excite, inspire and lead British Columbians in finding innovative home and building energy efficiency solutions. For more information contact info@homeenergynav.ca.

Thank you to all of our Partners for your financial and in-kind support.

Frequently Asked Questions

General

What rebate programs are there?

There a number of rebate programs available. In British Columbia, the primary programs are:

Visit the CleanBC Better Homes Rebate Search Tool for a full list of rebates and their requirements.

How does reducing the energy consumption of my home make a difference to the issue of global climate change?

Canada is among the top 10 global emitters as a country and one of the largest per capita emitters of GHGs. While the energy consumption and greenhouse gases emitted from your home make up a tiny percentage of global greenhouse gas emissions, at a regional level, the collective GHG emissions from homes is significant. More importantly, the amount of GHG emissions you produce in your home is completely within your control to reduce. Individual and collective actions at home are part of the solution. The Home Energy Navigator Program supports and guides participants on climate-friendly upgrades that, individually and collectively, support global efforts to tackle climate change.

Participation

Who can participate in the program? What is the role of Participants?

Participants must be owners of a home within the Capital Regional District or the City of Vancouver.

The home being upgraded must be an eligible home type for the CleanBC Better Homes and

single family detached; or
side-by-side duplex; or
side-by-side row home or townhome; or
a mobile home on a permanent foundation.

For full program Terms and Conditions, click here.

Questions? Submit a contact form!

I’m not very good with computers, can I still access the program?

Yes! Our Energy Concierges can help walk you through the form and provide offline support. Call 1-866-381-9995 and ask for a Home Energy Navigator or submit a contact form. Physical resources and over-the-phone supports can be made available.

Territory Acknowledgement

The Home Energy Navigator Program acknowledges that it conducts its business on the Traditional Territory of the Lək̓ʷəŋən speaking peoples. We recognize the First Nations governments across this region-Lək̓ʷəŋən (Songhees) and Xwsepsum (Esquimalt) Nations here in the core area, the W̱SÁNEĆ Nations {W̱JOȽEȽP (Tsartlip), BOḰEĆEN (Pauquachin), SȾÁUTW̱,(Tsawout) W̱SIKEM (Tseycum)} out on the Saanich Peninsula and Gulf Islands, to the west Sc’ianew (Beecher Bay), T’Sou-ke, and Pacheedaht, and MÁLEXEȽ (Malahat) and Pune’laxutth’ (Penelekut) Nationsconnection to the land that continues to this day.