Michael Radcliffe, Oak Bay

The Energy Concierge was most helpful in our transition from electric baseboard heating to a mini-split heat pump. Our conversations with the concierge were able to assist us in choosing the correct machine for our situation. We felt that the advice was unbiased and impartial.

The best outcome for our situation was the priority. Nothing was being sold or promoted other than energy efficiency. We are very pleased with the performance of our heat pump both for heating and cooling. We have not got our winter Hydro bill yet but based on our daily consumption it looks like we will be saving money as well as improved comfort. A very positive experience!