Charlotte & Brian – Oak Bay

We have recently completed a number of energy upgrades to our home, and have received invaluable assistance from the Home Energy Navigator team along the way. As the next generation of climate champions, our children have been a big part of our retrofit journey, and seeing their excitement as the upgrades were completed has been a joy to watch.

The installation of a legal basement suite was also critical for our redevelopment objectives, both as a source of revenue as well as adding modest density to the neighbourhood so that more people can live in urban areas without the need to drive or commute from further afield.

Leslie M. – Nanaimo

We put a heat pump in and took out our old oil furnace and oil tank. Since then we’ve had air conditioning and a whole new heat system! The rebates allowed us to halve the price of the installation, but also we wanted to get out of buying home heating oil which had become really expensive.

We had anticipated having a cool place in the summer, but we didn’t really anticipate the sense of warmth and comfort the heat pump gives us. Our house is over 60 years old, since we put the heat pump in the air environment has been just so much nicer and a more even, ambient temperature.

Our old furnace was quite noisy. We were told initially that a heat pump could be a noisy addition to our house, but we have found it the exact opposite. It was a very happy renovation.

Gail M. – Nanaimo

In 2021 with the heat dome, we were cooked out of our house and of course we had some concern for our environment too. So we did some research to see what’s out there and heat pumps seemed to make the most sense for what we wanted for our goals.

The oil furnace used to make a big whoop when it started up, and the air coming through the vents was aggressive. Now, with the heat pump, we don’t hear it at all, it’s a gentler heat. We were going through about 2000L of heating oil a year, so we’re not doing that anymore and quite happy about it.

Allison – Oak Bay

We knew that we wanted to de-carbonize and move from our natural gas fueled furnace and hot water tank to more efficient and environmental systems, but were completely stalled trying to navigate the various rebates, and comparing complex mechanical equipment options.

We worked with Liam Butters from the Home Energy Navigator program and he was a life saver! So knowledgeable, personable and patient. He explained the various rebates we could apply for, and answered our questions as we went through the various stages of the rebate program. He explained the pros and cons of various systems and quotes we received. He gave us the confidence to move forward and we are very happy with our heat pump and electric hot water system.

We officially cut off our natural gas supply to our property and we feel more comfortable thermally, but also in regards to indoor air quality and our footprint on the environment.

Elaine – View Royal

I am very pleased with the help received from Home Energy Navigator. I was walked through the whole process and now enjoy a much more energy efficient home, at a surprisingly low end-cost to me. My heating bills for this winter are a fraction of what they were last year; and it is lovely to wake up in the morning to a warm house. This coming summer I will find the air cooling a great benefit too. Overall a very worthwhile experience. Many thanks!

Todd Golumbia, Central Saanich

We originally changed from oil to gas over 20 years ago and found great improvements in air quality and efficiency. This latest change to a new generation heat pump is another order of magnitude in improvement to year-round comfort, air quality, efficiency and reduced GHG emissions. Our family has noticed an immediate improvement in air quality and comfort throughout the house. The District of Central Saanich is exemplary in their leadership with the promotion of climate change mitigation for residents. The cost of this transition is minimized with the generous grants from federal and provincial agencies. Operating costs are also minimized with the efficiency of this technology.

Paul Jeakins, Central Saanich

I had just moved to Central Saanich and was reviewing the community newsletter when I saw a notice regarding switching from oil furnaces to a heat pump.  I’ve had my heat pump for a year now and I have noticed a real drop in my energy consumption and really appreciate the climate friendliness of the heat pump

Shelley and Gurdave Sundher, Central Saanich

We’ve had our heat pump for a little under a year now and really appreciate the efficient heating and cooling it provides. In addition to improving the comfort of our home, we also feel good about how much easier our heat pump is on the environment compared to heating and cooling systems that use fossil fuels.

Sharon Stewart, Colwood

In 2021 we decided to install solar panels… Since the install, we only pay B.C. Hydro’s $13 bi-monthly administration fee, instead of $150–$200 per month. That’s a pretty good return on $25K, plus we expect to recover that amount upon the eventual sale of our home. Then the summer heat waves came & we were miserable without air conditioning. So we decided to install a heat pump and take advantage of the federal & provincial grants and zero-interest loan, which our Hydro savings pay. Set it & forget it…..we love it! Our house is a cool haven in the summer & a cozy nest in the winter, even in -10C weather. We couldn’t be happier.

We consider ourselves pretty tech savvy, but we ran into a few snags in the Greener Homes Grant process and the Energy Concierge came to the rescue. We are very grateful for their help and support to get through it successfully.

Michael Radcliffe, Oak Bay

The Energy Concierge was most helpful in our transition from electric baseboard heating to a mini-split heat pump. Our conversations with the concierge were able to assist us in choosing the correct machine for our situation. We felt that the advice was unbiased and impartial.

The best outcome for our situation was the priority. Nothing was being sold or promoted other than energy efficiency. We are very pleased with the performance of our heat pump both for heating and cooling. We have not got our winter Hydro bill yet but based on our daily consumption it looks like we will be saving money as well as improved comfort. A very positive experience!